Cans of spray paint next to the artworks. Glitter bombs in the galleries. Pony rides in the lobby. Free skateboards available at the Information Desk. These were just a handful of the intentionally bad ideas that a team at the…
Six strategies for facing internal resistance to design thinking
Understanding the mechanics of design thinking is critical to introducing it into the ongoing practices of your organization. But just as essential is facing organizational resistance to change. Bringing design thinking into an organization requires a hearty sense of optimism…
Why play is essential to the design thinking process
Play is essential for innovation, creativity, and collaboration, and the most successful design thinkers are the ones who embrace the notion of play. In this post, we share five reasons play is critical to design thinking. We recently taught an…
How to arrive at innovative solutions by diminishing cognitive bias
When tackling a new challenge, it’s common to jump straight to previously used solutions, instead of considering all possibilities. This is known as the "Einstellung Effect," and it can seriously impede your team’s design thinking capacity and innovation capability. The…