Why bad ideas lead to good ideas: using “reverse thinking” in a design sprint

Sketches from a bad ideas brainstorm

Cans of spray paint next to the artworks. Glitter bombs in the galleries. Pony rides in the lobby. Free skateboards available at the Information Desk. These were just a handful of the intentionally bad ideas that a team at the…

Six strategies for facing internal resistance to design thinking

strategies for design thinking

Understanding the mechanics of design thinking is critical to introducing it into the ongoing practices of your organization. But just as essential is facing organizational resistance to change. Bringing design thinking into an organization requires a hearty sense of optimism…

How to arrive at innovative solutions by diminishing cognitive bias

Eliminating cognitive bias in design thinking

When tackling a new challenge, it’s common to jump straight to previously used solutions, instead of considering all possibilities. This is known as the "Einstellung Effect," and it can seriously impede your team’s design thinking capacity and innovation capability. The…