Design Thinking 101

In our Design Thinking 101 workshops, we ground your team in the essential skills and mindsets of design thinking. We’ll lead you through a full design cycle with a pre-assigned, hypothetical problem or “design challenge” as you learn and apply the design thinking process and unlock creativity and innovation in your team.

Offered as 1/2 day, 1 day, and 2 day sessions.

Be sure to review our Frequently Asked Questions.

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Who is it for?

  • Executives who want to promote a customer-focused mindset in their organization
  • Managers looking for a practical toolkit for building empathy and fostering creativity
  • Individual contributors stuck doing things the same old way and seeking a fresh, “out-of-the-box” approach

Sample Outcomes:

  • An understanding of the important role that empathy plays in the development of products, services, and experiences

  • Familiarity with synthesis tools for translating research into actionable insights

  • Experience building rapid, lo-fidelity prototypes

  • Proven approaches and tools for complex business problems

  • Increased team collaboration

The workshop brought back the “light” in how I think.

Marla Knapp, Bluescape Software Marla Knapp

Designing Insights taught us new techniques for identifying and prioritizing the right ideas/problems and validating them with real users. I highly recommend Dana if you’re looking to energize your team, really understand your users, and build better collaboration between different…

Hammed Kohistani, Bleacher Report Hammed Kohistani

Your organization NEEDS Dana. Her studied Design Thinking approach, blended with her expertise from years in the field, give her rare insight as a mentor, coach and leader. Your work will never be the same.

Emily Lytle-Painter, Hyland’s, Inc Emily Lytle-Painter

I gained effective techniques for iterating ideas and soliciting useful feedback, and for exploring notions of belonging. The design sprint was not only well structured and organized, but tailored and customized for the institution and participants.

Linnea Hegarty, DC Public Library Linnea Hegarty