Why shouldn’t we just facilitate our own workshop or sprint?

Frequently Asked Questions about Design Thinking

We strongly recommend hiring an outside professional to plan, manage, and facilitate your design thinking workshop or design sprint, especially if it is your first. A successful workshop or sprint requires a strong leader who can do the following:

  • Remain unbiased and objective when organizational and content-specific decisions arise
  • Manage and maintain the energy by keeping an eye on the big picture and knowing when to pivot or persevere
  • Draw on a vast toolkit of expertise honed over years of running dozens of sprints in all types of organizations and with diverse groups