Speaking + Teaching

Dana Mitroff Silvers’s Speaking + Teaching Engagements

Workshop Facilitator, Yes, And: Improv to make your museum more collaborative, empathetic, and fun
Museum Computer Network Conference
Pittsburgh, PA
November 2017

Instructor, Design Thinking Strategy
Getty Leadership Institute at Claremont Graduate University
Claremont, CA
June 2017

Guest Lecturer, MA in Museum Studies
University of San Francisco
San Francisco, CA
2015-present

Workshop Leader, Design Sprints for Awesome Teams: Running Design Sprints for Rapid Digital Product Development
Museums and the Web Conference
Cleveland, OH
April 2017

Guest Lecturer, MA in Museum Studies
JFK University
Berkeley, CA
2002-2017

Presenter, Changing the Museum through Service Design
Museum Computer Network Conference
New Orleans, LA
November 2016

Workshop Leader, Design Sprints for Awesome Teams: Running Design Sprints for Rapid Digital Product Development
Museums and the Web Conference
Los Angeles, CA
April 2016

Workshop Leader, Designing for Transparency: Using Design Thinking to Foster Communication
National Art Education Association, Museum Education Division
2016 Annual Conference
Chicago, IL
March 2016

Workshop Leader, Building Authentic Connections with Visitors Through Design Thinking
Museum Computer Network Conference
Minneapolis, MN
November 2015

Workshop Leader, Using Design Thinking to Develop Visitor-Centered Experiences
Western Museums Association
San Jose, CA
October 2015

Co-Presenter, Catalyzing Change: Tools and Strategies for Digital Engagement
Museums and the Web Conference
Chicago, IL
April 2015

Co-Presenter, Design Thinking Keynote
13th Annual Arts in Your Classroom Conference
Montalvo Arts Center
Saratoga, CA
March 2015

Co-Presenter, Design Thinking Studio
UC Davis School of Education, Innovating with Common Core State Standards Conference
Davis, CA
November 2014

Panelist, A Changing Field: What Happens When Digital Leads Leave the Museum?
Museum Computer Network Conference
Dallas, TX
November 2014

Guest, Musete.ch Podcast
In-depth interviews with museum experts about web and new media
November 2014

On-Air Guest, The Museum Life on VoiceAmerica Internet Radio
Design Thinking: Putting Empathy to Work
September 2014

Speaker, From Insights to Prototypes: How Museums Can Use the Design Thinking Process to Engage and Delight Visitors
MuseumNext Conference
Newcastle, England
June 2014

Co-facilitator, Tech Tutorial: User Testing on a Shoestring
American Alliance of Museums Conference
Seattle, WA
May 2014

Speaker, Design Thinking in Museums
Oakland Museum of California, OMCA-YOU Staff Lecture Series, Oakland, CA
May 2014

Co-author and Presenter, From Post-its to Processes: Using Prototypes to Find Solutions
Museums and the Web Conference
Baltimore, MD
April 2014

Panelist, Conquering Museum Challenges with Design Thinking
California Association of Museums Conference
Napa, CA
March 2014

Speaker/Guest, The Empathetic Museum and Human-Centered Design
Center for Building a Culture of Empathy
El Cerrito, CA
November 2013

Guest, Museopunks Podcast
Episode 2, “Flip the Script”
May 2013

Co-author and Presenter, Design Thinking for Visitor Engagement: Tackling One Museums’ Big Challenge through Human-centered Design
Museums and the Web Conference
Portland, OR
April 2013

Guest Lecturer, Design Thinking Bootcamp: Experiences in Innovation and Design
Stanford d.school
Palo Alto, CA
October 2012

Co-author and Instructor, Agile Games for Productive Teams
Museums and the Web Conference
San Diego, CA
April 2012

Chair and Facilitator, Usability Lab
Museums and the Web Conference
San Diego, CA
April 2012

Co-author and Instructor, Play at Work: Applying Agile Methods to Museum Web Site Development
Museum Computer Network Conference
Austin, TX
October 2010

Co-author and Presenter, Tales of the Unexpected: A Pragmatic and Candid View of Life Post-Launch
Museums and the Web Conference
Denver, CO
April 2010

Panelist, The Web Team Inside the Museum: Organizational Models
National Museum Publishing Seminar
Washington, D.C.
June 2010

Facilitator, Digital-JumpStart Un-Conference
American Association of Museums Annual Meeting
Los Angeles, CA
May 2010

Panelist and Session Organizer, Museum Website Best Practices for the 21st Century
California Association of Museum Conference
San Jose, CA
March 2010

Project Demo Presenter, IMLS WebWise Conference
Washington, D.C.
February 2009

Co-author and Presenter, Redesigning Your Museum’s Web Site: A Survivors’ Guide
Museums and the Web Conference
Indianapolis, IN
April 2009

Co-author and Presenter, Do you know who your users are? The role of research in redesigning sfmoma.org
Museums and the Web Conference
San Francisco, CA
April 2007

Co-Author and Presenter, Of Ansel and Atomz: Surfacing Deep Content On-Site and On-Line at SFMOMA
Museums and the Web Conference
Vancouver, BC
April 2005

Panelist, “Going Beyond Google: Constructing Innovative Access to Collections on the Web”
Museum Computer Network Conference
Minneapolis, MN
November 2004

Guest Lecturer, School of Information Technology and Communication Design
Cal State University, Monterey Bay
Monterey, CA
April 2004

Instructor, Museum Website Development Practicum
JFK University Museum Studies
Berkeley, CA
2004

Panelist, Web Crit Room
Museums and the Web Annual Conferences, various locations
2003-present

Panelist and Session Organizer, “Hybrid Models: Balancing Outsourced and In-House Web Development”
Museum Computer Network Conference
Las Vegas, NV
November 2003

Panelist, Bringing It All Together: Developing a User-Centered Search Experience on the SFMOMA Web Site
Museums and the Web Conference
Charlotte, N.C.
March 2003

Panelist, “The Evolution of Museum Websites”
Western Museums Association Annual Conference
Tucson, AZ
September 2002

Adjunct Faculty Member, Educational Technology Master’s Program
University of San Francisco
San Francisco, CA
2000