Using improv in design sprints to build more creative and collaborative teams

Playing a game at Google SprintCon

Earlier this month, I led a workshop on using improv games in design sprints at the third annual SprintCon at the Google campus in Boulder, CO. SprintCon is a delightfully small and smart gathering that brings together leaders and practitioners from…

How to arrive at innovative solutions by diminishing cognitive bias

Eliminating cognitive bias in design thinking

When tackling a new challenge, it’s common to jump straight to previously used solutions, instead of considering all possibilities. This is known as the "Einstellung Effect," and it can seriously impede your team’s design thinking capacity and innovation capability. The…